Paul Makepeace ;-)

October 14, 2005

Free fix

Posted in: Drivel

Have you ever... had something that doesn't work, taken it apart, gazed into its innards, shrugged, reassembled it... and then found it to mysteriously work again?

Some time back in March I had my digicam seize up after a nasty drop. Sent it to Canon who responded with a £96 fixed price bill. Turns out they have this peculiar gambling game where you can, if you choose, opt for an à la carte repair which upon deeper inspection by one of their nimble fingered repair-peeps may or may not cost more. Whatever the outcome of this investigation, you can't back down to the £96 fixed price. It's a bit weird, but there we go.

Anyway, thinking it's probably just a case of whipping off the case, tweaking a cog, job done I opted for the gamble despite strong warnings from the guy on the phone. Bill came back in due course: £112 or so. A little later that month I burst my heels, spent a month in hospital, etc, etc and forgot about my camera. So it arrived back today with an apology for it not working and reassurance that yes, on the whole Canon cameras are very reliable etc, etc, but sorry we couldn't fix it this time, hope everything works out with your new Panasonic...

Remembering the principle of whipping the hood open and everything mysteriously working, I put the battery back in the camera ... and whaddya know, the lens open and closes perfectly.

Heh! :-)

Posted by Paul Makepeace at October 14, 2005 00:27 | TrackBack
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