I was living in California, US at the time this was written.

1^st October 2001

For once I enjoyed being on hold.

It allowed me the opportunity to spend my last moment in the shackles of cell hell savoring upcoming freedom. As I punched in my soon-to-be ex-ten digit number I was being offered the chance to say I'm cancelling your shitty service, not upgrading my contract and being locked into another year of onerous & unfathomable calling plans, not treated like some untouchable outcast by not being able to make or take calls out of a 200mile radius of my house, not having to listen to some snotty pre-recorded message about how I'm about to hit my monthly spending limit because you're charging me nearly a dollar a freakin' minute to call out-of-state, not being able to send free text messages, not being able to look my European friends in the eye for sheer embarassment at the sorry state of your hopelessly misguided, already obsolete and depressingly broken technology, and finally not having to pay >$1,000 a year to be disconnected, garbled, and microwaved. Thank you and have a nice f'cking day.

+1 831 238 0902 has left the building.

Update, late Nov 2001: This number has been re-assigned. Hope she has better luck!